Learning & Development Manager at Qonto maintaining programs and ensuring quality learning support for Qontoers.
About the role
- E-learning & Training Specialist designing and developing online training packages for multilingual purposes. Eliciting business requirements and providing training for stakeholders with a focus on quality assurance.
Responsibilities
- **What will you be doing in this role?**
- Elicitation of business requirements.
- Analysis of Business requirements.
- Design and Development of traditional PowerPoint and online multilingual training packages.
- Create online trainings from scratch.
- Translate the business requirements into story boards and scenario.
- Design and Creation of user documentation.
- Maintain relevant documentation of business requirements in dedicated tool (Jira / wiki).
- Assistance in Business cases, Vision documents, Project Charters, project and Security Plans.
- Maintain contact with all stakeholders (business owners, users, development team).
- Provide instructor-led training.
- Perform testing activities (functional testing, user acceptance testing).
Requirements
- **What do you need to succeed in this position?**
- Master’s degree in IT with minimum 9 years of professional experience (or Bachelor’s degree with minimum 13 years of experience).
- Proven experience in online training creation from A to Z.
- Experience with AI tools to generate online training contents.
- Experience with elaboration of online multilingual training packages.
- Familiar with large organisation administrative business processes.
- Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).
- Good knowledge of Wiki and collaborative sites.
- Knowledge of software development methodologies (e.g. Agile).
- Good writing skills: documentation is part of the tasks.
- Ability to provide classroom instructor led training as well as online training using MS Teams.
- Advanced English (C1) communication skills (written and spoken).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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