About the role

  • Training Specialist at 211 Palm Beach/Treasure Coast ensuring staff competency through effective training programs and support. Facilitating onboarding and ongoing training while maintaining compliance with funder requirements.

Responsibilities

  • Facilitate new hire onboarding, refresher training, JIT training, and monthly Q&A forums.
  • Provide individual coaching, performance support, and follow-up training based on staff skill development needs.
  • Assist with training logistics, facilitation, and communication.
  • Develop and update training curriculum, manuals, materials, and LMS content to reflect current practices and funder requirements.
  • Create training certificates and related documentation.
  • Review feedback and QA findings to revise content and develop targeted skill-based training.
  • Maintain and upload attendance and training records in designated systems.
  • Monitor and respond to training-related email inquiries.
  • Track funder-required training compliance and follow up on staff completion.
  • Monitor training needs related to corrective action plans and retraining requirements.
  • Maintain training calendars, communications, and monthly training schedules.
  • Collaborate on special projects as it relates to training to ensure alignment with accrediting body standards.
  • Prepare monthly training compliance reports and quarterly training feedback summaries.
  • Maintain monthly summaries of training delivered, participation, performance gaps, and training needs.

Requirements

  • Bachelor's degree in a related field preferred; high school diploma or equivalent required.
  • Experience in the human services field required.
  • Experience in training design, facilitation, staff development, or related field preferred.
  • Successful completion of Resource Center training class (or ability to complete upon hire).
  • Familiarity with community resources preferred.
  • Bilingual (English/Spanish or English/Creole) is a plus.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Life insurance
  • Paid time off

Job title

Training Specialist

Job type

Experience level

Mid levelSenior

Salary

$19 - $21 per hour

Degree requirement

Bachelor's Degree

Location requirements

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