Operations Supervisor leading a team in call center operations with a focus on management and quality assurance. Responsible for staff training, performance monitoring, and adherence to company policies.
TG
Hybrid German-Speaking Customer Service Representative
Posted last month
About the role
- German Speaking Customer Service Representative handling customer inquiries in Yerevan. Providing comprehensive customer support via phone and written communication.
Responsibilities
- Handling customer inquiries by phone and in writing
- Providing comprehensive advice and resolving customer concerns
- Capturing and maintaining customer master and transactional data using client-specific systems
Requirements
- Very good German language skills, spoken and written (B2, C1)
- Strong customer and service orientation
- Excellent verbal and written communication skills
- Very good PC skills
- Creativity and team spirit
- Willingness to work in shifts and on weekends
Benefits
- Attractive salary
- Health insurance
- Positive working atmosphere in a motivated team
- On-site and work-from-home options
- Personal and professional development
- Excellent advancement opportunities in an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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