Onsite Mobile Associate, Bilingual – Retail Sales

Posted 21 minutes ago

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About the role

  • Mobile Associate supporting retail sales at T-Mobile while engaging customers and managing technology needs. Building relationships for excellent customer satisfaction in a fast-paced environment.

Responsibilities

  • support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
  • building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey
  • developing skills in customer interaction, digital tool usage, and service plan recommendations
  • success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
  • enhancing customer experience and supporting organizational goals by fostering strong customer relationships and loyalty

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
  • Effective at balancing customer needs and performance goals (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Job title

Mobile Associate, Bilingual – Retail Sales

Job type

Experience level

JuniorMid level

Salary

$18 per hour

Degree requirement

High School Diploma

Location requirements

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