Service Supervisor managing maintenance and after-sales service engineers for SMA in Chile. Coordinating tasks, ensuring compliance, and training technical staff for PV systems.
Responsibilities
You supervise and coordinate service engineers, external suppliers, and back-office teams
You plan preventive and corrective maintenance tasks and ensure SLA and KPI compliance
You act as the link between customers, the local service team, and the LATAM Service Manager
You ensure all interventions follow technical protocols and safety regulations
You manage spare parts, tools, and inventory
You train, support, and motivate technical staff
Requirements
Technician or Engineer in Electrical Engineering
At least 3 years of experience supervising technical service teams in the energy or technology sector
Knowledge of solar inverters, BESS systems, and Chilean electrical regulations
Strong diagnostic skills for photovoltaic and battery storage systems
Experience working with ticketing systems and ERP platforms
Native Spanish speaker; English at intermediate to advanced level
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