Network Operations Transport Professional maintaining and operating mobile and fixed network systems. Providing level 2 and 3 support and training teams at TIM.
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Hybrid Network Operations Transport Professional – Senior Consultant
Posted 48 minutes ago
About the role
- Network Operations Transport Professional at TIM Brasil diagnosing and treating failures in transport protocols. Interacting with multiple teams and supporting various network layers.
Responsibilities
- Diagnose and resolve simple and complex faults in transport protection, routing, and resilience protocols;
- Interact with 3rd-level Support, Engineering, OSS, and vendors when required;
- Perform interventions across layers: BBIP — Access, Aggregation and Core; Routers — PE, Edge, Access, Shadow, Edge Core, Outer and Inner Core; Switches — Aggregation, Access and Distribution; UBB — MSAN, access/distribution Service Routers and BRAS; Wi‑Fi — AP up to the WLC; Multi‑service Metro Full IP MPLS network — Access, Aggregation, Distribution and Core;
- Work on equipment such as PDH, PTN, SDH, NG‑SDH, WDM, ROADM, Metro Ethernet, and related technologies;
- Participate in projects, processes, tools and validation/testing (homologation) of new solutions;
- Prepare incident reports, analyses and inputs for Solution Management;
- Train 1st- and 2nd-level teams to align and level knowledge across the area.
Requirements
- Availability for shift work, 5x2 rotation with weekend on-call;
- Knowledge of software, hardware, Linux and Windows; knowledge of network design and architecture;
- Knowledge of fiber optics, reference levels and test instruments;
- Experience in Continuous Improvement;
- Experience with transmission technologies such as PDH, PTN, SDH, NG‑SDH, WDM, ROADM, Metro Ethernet, etc.;
- Experience with data protocols and technologies such as TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB, etc.;
- Desirable: familiarity with the OSS tools used by the company;
- Desirable: knowledge of mobile networks (2G, 3G, 4G) and VAS;
- Desirable: relevant certifications in the area;
- Completed university degree (Bachelor's).
Benefits
- Flexible Benefits Program
- Medical and Dental Assistance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Allowance
- Financial Well‑being Program
- Private Pension Plan
- Company mobile phone with unlimited data and voice allowance
- Partnerships and discounts with over 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit Sharing
- "My First Benefit" - Support for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible work models and schedules
- Happy Day - Day off in your birthday month
- Extended leave for maternity, paternity, marriage and adoption
- Transportation Allowance
- And more!
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