Lead Customer Service Team for poa! internet, enhancing customer experience across channels in a hybrid role. Drive operational efficiency and performance while fostering team accountability and growth.
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poa! internet
Currently Hiring
About the company
We believe EVERYONE in the world deserves access to the internet and affordable communications.
Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries, yet 4.4 billion people around the world are still unconnected and many more are poorly serviced.
At poa! we believe everyone deserves access to the internet and it should not be limited to the privileged few.
poa! provides wireless broadband to low income and rural communities across East Africa, offering people highly affordable services.
poa! brings significant social benefit to the communities we serve by offering free access to digital content including educational and health materials as well as generating substantial employment opportunities.
Open jobs
Browse and apply for open jobs at poa! internet.
4 jobs found
Technical Support Technician resolving technical escalations and providing support at Poa! internet. In - depth troubleshooting and back - end analysis for customer and technical incidents in a fast growing ISP.
NOC Technician responsible for monitoring and ensuring network reliability for Poa! internet, a fast - growing ISP in Kenya. Involves troubleshooting, documentation, and clear communication with stakeholders.
Training & Development Manager at poa! internet, enhancing employee performance and capability through innovative training programs. Responsible for frameworks, assessment, and management of learning initiatives in Kenya.