Customer Support Supervisor leading a customer support team at Coda, delivering innovative commerce solutions. Responsible for service quality and team efficiency across multiple support channels.
About the role
- Customer Service Representative managing patient accounts at OrthoCarolina. Responsible for answering calls, assisting patients, and processing insurance claims.
Responsibilities
- Answering and routing business office patient account phone calls
- Assisting patients with account questions
- Processing electronic insurance claims
- Generating and analyzing custom claims reports
- Processing of insurance claims for secondary payers
- Processing credit card transactions and posting to patient accounts
Requirements
- Customer Service Experience
- Healthcare Experience
- Health care and/or medical billing experience
- Processing electronic insurance claims experience
- Generating and analyzing claim report experience
- Ability to process insurance claims for secondary payers
- Processing credit card transactions expertise
- Heavy phone work capability
- Centered and focused in a high volume environment
Benefits
- paid company holidays
- wellness programs
- tuition reimbursement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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