Senior Learning Consultant facilitating technical training workshops and learning solutions for underwriting teams at a major insurance company. Collaborating with leadership to identify needs and design curriculum.
Responsibilities
Partner with Subject Matter Experts and leaders to design and deliver technical training workshops
Develop creative and engaging learning solutions curriculum based on adult learning principals
Facilitate new hire and advanced curriculum for various departments within Middle & Large Business
Collaborate with leaders to identify performance issues, analyze learning needs
Design and deliver appropriate learning solutions with measurable results to mitigate knowledge gaps
Lead and deliver upon large strategic initiatives related to the field roadmap and staff technical skill build
Consult with business partners regarding how adult learning principles can improve day-to-day coaching, management, and leadership effectiveness
Deliver exceptional results by overcoming obstacles through problem solving, influencing skills, and determination
Manage projects and initiatives within the team through effective planning, and communication with attention to timeframes and due dates.
Lead recommendations for improvements to process and procedures; recommending new tools/applications
Ensure appropriate application of resources to meet learning continuum requirements
Deliver end-to-end solutions for skill-building, performance, reinforcement learning opportunities
Master virtual facilitation through various interactive instructional tools and media
Ensure all learning curriculum is relevant, accurate and meeting the field and business segment needs.
Continuously building skill within the team
Observe, evaluate and provide developmental feedback and coaching with peers
Requirements
Bachelor’s degree or equivalent business experience
Business Commercial Carrier Underwriting experience with evidence of expertise is required, 5+ years preferred
Experience with Adult Learning delivery methodologies and distance learning technologies
Technology mastery with virtual learning and curriculum build
Curriculum Design and Facilitation experience
Grasps complex concepts and translates into practical terms
Strong presentation skills with ability to engage on-site classroom and virtual facilitation employees
Solid presentation skills; focus on content and engagement
Coaching and driving performance of staff for optimal results, holding students to high standards
Strong interpersonal skills, builds and maintains effective relationships; is respected and trusted
Customer focused; ability to develop rapport and build relationships with business stakeholders
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