Senior Director leading a high-performing team for learning and development at Walmart Connect. Driving enterprise learning strategies and championing a culture of integrity and inclusion.
Responsibilities
Lead enterprise learning and development strategy by designing and delivering training solutions that drive business outcomes, influence behavior change, and meet customer and associate needs.
Translate business objectives into scalable learning strategies by analyzing learner needs, performance gaps, and operational priorities, and aligning solutions to long‑term business goals.
Drive the development and governance of high‑quality learning content by ensuring brand consistency, instructional excellence, accessibility, and best‑in‑class delivery across modalities.
Provide strategic direction for learning initiatives by overseeing needs analysis, blended learning design, content lifecycle management, and continuous improvement practices.
Partner cross‑functionally with senior leaders and stakeholders to ensure learning solutions are integrated into business operations and delivered on time and on budget.
Build and lead a high‑performing learning organization by identifying capability gaps, attracting and developing top talent, supporting succession planning, and fostering mentorship and engagement.
Establish learning design standards and success metrics by defining effectiveness measures, evaluating program impact, and expanding learning management and delivery capabilities.
Champion a culture of integrity, inclusion, and accountability by embedding Walmart’s values into all learning programs and reinforcing ethical standards and the Open Door Policy.
Oversee learning and development budgets by forecasting resource needs, monitoring spend, evaluating financial impact, and ensuring fiscal discipline throughout project lifecycles.
Develop and leverage internal and external partnerships to accelerate innovation, expand learning capabilities, and support community engagement and business priorities.
Requirements
Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Adult Learning, or related field and 6 years’ experience in training development, project management, workforce development, or related area OR 8 years’ experience in training development, project management, workforce development, or related area.
10+ years of experience in Learning & Development, Sales Training & Enablement, workforce development, or a related discipline.
8+ years of experience leading people and teams, including driving change at scale and influencing across large, complex organizations.
4+ years of experience using instructional design and learning development tools.
4+ years of experience leading cross‑functional initiatives and stakeholder partnerships.
4+ years of people leadership or supervisory experience.
Project Management certification or equivalent experience leading large, complex programs.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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