Enrollment Learning and Development Partner at WGU designing and evaluating training programs for enrollment staff. Collaborating with experts and providing data - driven insights for continuous improvement.
About the role
- Senior Director leading a high-performing team for learning and development at Walmart Connect. Driving enterprise learning strategies and championing a culture of integrity and inclusion.
Responsibilities
- Lead enterprise learning and development strategy by designing and delivering training solutions that drive business outcomes, influence behavior change, and meet customer and associate needs.
- Translate business objectives into scalable learning strategies by analyzing learner needs, performance gaps, and operational priorities, and aligning solutions to long‑term business goals.
- Drive the development and governance of high‑quality learning content by ensuring brand consistency, instructional excellence, accessibility, and best‑in‑class delivery across modalities.
- Provide strategic direction for learning initiatives by overseeing needs analysis, blended learning design, content lifecycle management, and continuous improvement practices.
- Partner cross‑functionally with senior leaders and stakeholders to ensure learning solutions are integrated into business operations and delivered on time and on budget.
- Build and lead a high‑performing learning organization by identifying capability gaps, attracting and developing top talent, supporting succession planning, and fostering mentorship and engagement.
- Establish learning design standards and success metrics by defining effectiveness measures, evaluating program impact, and expanding learning management and delivery capabilities.
- Champion a culture of integrity, inclusion, and accountability by embedding Walmart’s values into all learning programs and reinforcing ethical standards and the Open Door Policy.
- Oversee learning and development budgets by forecasting resource needs, monitoring spend, evaluating financial impact, and ensuring fiscal discipline throughout project lifecycles.
- Develop and leverage internal and external partnerships to accelerate innovation, expand learning capabilities, and support community engagement and business priorities.
Requirements
- Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Adult Learning, or related field and 6 years’ experience in training development, project management, workforce development, or related area OR 8 years’ experience in training development, project management, workforce development, or related area.
- 10+ years of experience in Learning & Development, Sales Training & Enablement, workforce development, or a related discipline.
- 8+ years of experience leading people and teams, including driving change at scale and influencing across large, complex organizations.
- 4+ years of experience using instructional design and learning development tools.
- 4+ years of experience leading cross‑functional initiatives and stakeholder partnerships.
- 4+ years of people leadership or supervisory experience.
- Project Management certification or equivalent experience leading large, complex programs.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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