Enrollment Learning and Development Partner at WGU designing and evaluating training programs for enrollment staff. Collaborating with experts and providing data - driven insights for continuous improvement.
About the role
- Field Training Manager responsible for training and quality initiatives for national field-based team in leading biotechnology firm. Ensures training requirements and quality standards are met.
Responsibilities
- Identify training needs by assessing employee performance, program requirements, and quality metrics
- Design, implement, and continuously improve robust training programs tailored to program needs using approved materials
- Deliver new hire, ongoing, and refresher training within agreed timelines
- Evaluate and revise training plans and content to ensure alignment with current direction and standards
- Monitor training effectiveness by tracking outcomes and providing regular performance readouts to leadership
- Collaborate cross-functionally to develop and revise program-specific SOPs, work instructions, policies, manuals, and business rules
- Partner with Learning & Development to support onboarding and orientation initiatives
- Provide constructive coaching feedback to improve performance and overall customer experience
- Ensure all training, compliance, and operational documentation is stored and maintained according to program standards to ensure audit readiness
- Stay current with training trends, adult learning methodologies, and best practices
- Support career development of field team members through structured development planning
- Represent the program and Inizio Engage in broader business initiatives as requested
- Travel as required for national meetings and program needs
- Perform other duties as requested
Requirements
- Bachelor’s Degree or equivalent work-related experience (BSN preferred)
- Active RN or RT license required
- 2–3 years of field leadership or supervisory experience
- Previous training experience preferred
- Respiratory or related disease state experience preferred
- Strong instructional design and training material development skills
- Demonstrated presentation and facilitation expertise
- Ability to assess performance data and translate insights into actionable training plans
- Highly organized with strong attention to detail
- Excellent communication and interpersonal skills
- Critical thinking and creative problem-solving ability
- Proficiency in Microsoft Excel, Word, PowerPoint, and Office Suite
- Willingness to travel as required
- Ability to lift and carry up to 25 pounds and operate standard office equipment
Benefits
- Competitive compensation
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
- Employee discounts & exclusive promotions
- Recognition programs, contests, and company-wide awards
- Exceptional, collaborative culture
- Best Places to Work in BioPharma (2022, 2023, & 2024)
- Certified Great Place to Work (2022, 2023, 2025)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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