Travel Partnerships Manager within Ten Group’s Global Travel Proposition team. Focusing on operational management, supplier partnerships, and commercial growth strategies.
Responsibilities
Manage the Strategic Partnership inbox, supporting Lifestyle Managers globally.
Coordinate onboarding, logins, and portal access for Travel Lifestyle Managers.
Support ad-hoc administrative duties, project coordination, and database management.
Maintain accurate reporting for revenue tracking, commissions, and monthly reports.
Perform pricing checks, competitor analysis, and support decision-making.
Continuously improve team processes and share best practices.
Maintain Preferred Partnership Programs and internal documentation.
Oversee rate loading, hotel mapping, and digital accuracy in GDS and partner platforms.
Support troubleshooting and liaison with tech teams to ensure seamless digital delivery.
Manage and strengthen existing supplier relationships; identify operational improvement opportunities.
Onboard new partners, including contracts, reporting, and digital offer integration.
Collaborate with teams to ensure offers achieve maximum visibility and engagement.
Represent Ten at industry events, partner meetings, webinars, and site visits.
Identify commercial growth opportunities and implement strategies to drive revenue.
Support paid marketing initiatives and track engagement metrics.
Requirements
Strong communication and interpersonal skills with internal and external stakeholders.
Excellent attention to detail; ability to manage multiple priorities simultaneously.
Understanding of OTA distribution, wholesaler net rates, concierge and luxury operating models.
Analytical skills with confident use of Excel and data reporting.
Experience preparing client-facing presentations.
Ability to lead new business initiatives and align them with travel proposition goals.
Flexible, adaptable, and able to thrive in a fast-paced, dynamic environment.
Core Competencies
Strong communicator & relationship builder
Commercially minded with a proactive approach
Data-driven, process-oriented, and efficiency-focused
Creative problem solver with innovative thinking
Independent, self-motivated, and collaborative
Positive, hands-on, and solution-oriented
Benefits
A competitive salary depending on experience
Flexible work arrangements including Hybrid work possibilities; with up to 60% Home Office.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
Extra Rewards. Lucrative Ten Loyalty Rewards program.
Remote Working Holidays - possibilities to Travel and Work!
Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
ICAS Employee Health and Wellness (EHW) services which are confidential and free for all employees to use.
Safe & secure offices in the Foreshore with complimentary off-street parking.
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