QA Analyst responsible for managing and reporting on quality assurance to enhance service delivery standards. Collaborating with training and operations teams to drive service improvements.
TG
Ten Lifestyle Group
Currently Hiring
About the company
Ten Concierge is your lifestyle concierge provider serving the needs of the high-net-worth and affluent segments.
Ten’s leading technology-enabled lifestyle and travel platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications.
Our clients include some of the most well-regarded wealth management firms, private banking, fintech companies, card issuers, luxury travel and premium brands who wish to provide high-quality personalised support to their customers or employees.
We can manage a seamless experience and unparalleled access for your most important clients.
Established in the UK in 1998, Ten Lifestyle Group Plc now operates from 22 cities worldwide.
Our service is delivered in 26 languages including English, French, Spanish, Russian, Mandarin, Cantonese, Japanese and all other major European languages.
The service is available 24/7, 365 days a year.
Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange ('TENG').
Open jobs
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36 jobs found
Midweight Graphic Designer at Ten Lifestyle Group working on various editorial and layout design formats. Collaborating with teams globally, delivering design work while following brand guidelines.
Travel Lifestyle Manager at Ten Lifestyle Group creating tailored travel experiences for high - net - worth clients. Managing bespoke itineraries and ensuring exceptional service throughout the travel cycle.
Digital Content Administrator managing content uploads in Content Management Systems for a lifestyle and concierge service company. Collaborating with project managers and ensuring accuracy across platforms.
Head of Lifestyle Partnerships leading strategy for luxury offerings in Latin America at a global lifestyle management firm. Overseeing partnerships and ensuring best - in - class services for ultra - high - net - worth clients.
Data - oriented CRM Specialist leading email marketing and CRM initiatives for a technology - driven service company. Focusing on personalized, data - driven customer experiences using Braze.
Data - oriented CRM Specialist at Ten developing engaging email platforms and customer data strategies. Working with Braze to enhance customer engagement through personalized experiences.
CRM Specialist enhancing personalized customer experiences and executing strategies using Braze for Ten's email marketing.
Lead CRM program management across Americas/EMEA regions while optimizing customer engagement using Braze. Collaborate globally to enhance CRM capabilities and drive strategic initiatives.
Recruiter overseeing talent acquisition and recruitment campaigns for a global lifestyle management leader. Collaboration with Hiring Managers to create effective job adverts and ensure compliance throughout the recruitment process.
Travel Partnerships Manager within Ten Group’s Global Travel Proposition team. Focusing on operational management, supplier partnerships, and commercial growth strategies.
Transformation Manager at Ten Group, driving tech - enabled transformation initiatives to optimize business processes. Collaborating with cross - functional teams and C - level executives in a dynamic environment.