HE
HealthfirstDirector, Performance Improvement
Director of Performance Improvement responsible for PI initiatives and team leadership at Healthfirst. Collaborating with operations to enhance business processes and productivity measures.
About the role
- Elevating service delivery standards across diverse markets.
- Expanding high-value client relationships and driving regional business development.
- Managing the P&L to achieve both short-term wins and sustainable long-term growth.
- Building leadership capability across the region to support future expansion.
Requirements
- You’re the kind of leader who:
- Brings senior leadership experience in multi-country operations within LAC, with full P&L accountability.
- Knows how to lead in luxury, travel, hospitality, or concierge industries.
- Combines financial acumen with operational problem-solving skills.
- Speaks Portuguese and/or Spanish (essential) and English fluently.
- Thrives in culturally diverse environments and adapts strategies to local contexts.
Benefits
- Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.
- Rewards designed around you:
- A competitive salary depending on experience, plus a performance-based bonus.
- Hybrid working. You can combine working from home and working from the office.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
- Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
- Remote Working Holidays - possibilities to Travel and Work
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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