Hybrid Program Training Specialist – LTSS

at Telligen

• Job title: Program Training Specialist – LTSS
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, West Des Moines, United States

About the role

• Iowa Medicaid LTSS Training Specialist responsible for competency-based training for providers. Collaborating with clients and overseeing training initiatives for service compliance.

Responsibilities

• Collaborate with client to identify training needs and create or procure training for direct support professionals, and/or case managers.
• Serve as liaison with internal and external customers to ensure projects, plans, and/or products are completed satisfactorily.
• Serve as a representative of the Company at external client meetings.
• Promote company expertise and solutions to prospective clients.
• Partner with team members and internal/external customers as necessary, to determine and evaluate methods to encourage participation in the quality improvement and/or special project initiatives.
• Maintain positive relationships with internal and external clients to ensure continued participation.
• Monitors project expenses to ensure alignment with budget.

Requirements

• Four-year degree in a healthcare-related field or equivalent training and/or experience.
• 8 years experience in health care with an emphasis on research and project management.
• Experience with whole person, team-based approach to care.
• Knowledge of LTSS, and LTSS Waiver Programs.
• Understanding of what CBT is and how to make training competency-based in a meaningful way.
• A strong knowledge of federal state and rules and regulations for these programs and Evidenced-Based Practices.
• Three years of experience in project management or a major supervisory role with experience managing a major component of a healthcare operation or quality in an environment similar in scope to the Iowa Medicaid LTSS Program.
• Developing, implementing, and leading provider training.
• Experience working in a LMS (Learning Management System)
• Relevant master’s degree in Project Management, Learning Management, Staff Development, Education, Mental Health, Social Work, or other relevant fields preferred.

Benefits

• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.