Strategic Account Manager driving sales and managing key accounts in Wisconsin and Illinois. Collaborating with teams to deliver customized solutions and exceed sales targets.
About the role
- Account Manager onboarding new clients and developing PPC campaigns for digital marketing in Barcelona. Collaborating with clients to drive product adoption and minimize churn.
Responsibilities
- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
Requirements
- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language Skills: C2 level of Italian and C1 level of English.
- 14 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Works efficiently with clear instructions and regular feedback.
- Has experience entering and updating customer data in CRM systems
- Open to learning how to use AI tools in daily tasks.
- Communicates clearly in professional situations
- Enjoys working in a team with shared goals.
- Can give short presentations and write professional emails.
- Brings a positive and cooperative attitude to the team.
- Can complete tasks independently when well-defined.
- Has a general understanding of business and customer needs.
- Can assist in gathering competitor information with support.
- Aims to provide helpful support to customers.
- Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural misunderstandings
- Italian Legal Knowledge: basic knowledge of Italian business regulations and data privacy laws.
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.012,69 € + up to 2.521,52 € gross/year in bonus.
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
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