Target Group are a leading provider of Business Process Outsourcing and operational transformation, specialising in the provision of lending, investments and savings services.
Over 50 major financial services providers rely on us to manage their lending and investment portfolios including Shawbrook Bank, Goldman Sachs, Yorkshire Building Society, DVLA and Credit Suisse.
Our specialist third party outsourcing operation provides loan and investment administration back-office services to banks and portfolio owners and is rated as ‘Above Average’ by Standard & Poor’s.

Target Group

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technical-project-manager

Target Group is a leading provider of business process outsourcing and digital transformation services, specializing in the financial services sector. They offer FCA-regulated solutions that improve customer experiences through comprehensive IT and software solutions, loan and mortgage servicing, digital transformation, and risk and compliance management. With a strong focus on adapting quickly to industry changes, Target Group collaborates with clients, leveraging their partnership with Tech Mahindra, to deliver innovative, customer-centric services in financial services and beyond.

Target Group are a leading provider of Business Process Outsourcing and operational transformation, specialising in the provision of lending, investments and savings services. Over 50 major financial services providers rely on us to manage their lending and investment portfolios including Shawbrook Bank, Goldman Sachs, Yorkshire Building Society, DVLA and Credit Suisse. Our specialist third party outsourcing operation provides loan and investment administration back-office services to banks and portfolio owners and is rated as ‘Above Average’ by Standard & Poor’s.

• Lead cross‑functional Agile teams, promoting a collaborative delivery culture and high levels of ownership, motivation, and transparency.
• Facilitate Agile ceremonies (stand‑ups, sprint reviews, retrospectives, planning sessions) and ensure they add value.
• Build strong relationships with client stakeholders, engineering leads, and product owners to ensure shared understanding of outcomes.
• Demonstrate a clear understanding of client ecosystems, data flows, and operational impacts of change.
• Communicate effectively in both business and technical language, tailoring content appropriately for different audiences.
• Manage expectations transparently, ensuring client confidence throughout delivery cycles. Provide transparent reporting on progress, risks, issues to stakeholders and steering groups.
• Define measurable success criteria and ensure quality through rigorous acceptance processes, testing oversight, and demo-based validation.
• Collaborate with internal teams to ensure solutions are technically feasible, correctly estimated, and aligned to requirements.
• Own project financials, ensuring delivery within agreed budgets, burn rates, and benefit profiles.
• Work with Finance Partners and PMO to ensure accurate reporting, financial tracking, and forecasting.
• Identify commercial opportunities, contribute to bids, and ensure accurate project scoping for new client work.
• Ensure projects adhere to Target’s Delivery & Quality Frameworks while promoting iterative, lean, and automation‑first principles.
• Lead technical and operational readiness activities, including data migration planning, testing strategy development, and cutover coordination.
• Drive post‑implementation reviews, embedding lessons learned, improving delivery across the organisation.
• Champion continuous improvement and Agile maturity across teams.

Technical Delivery Manager

Technical Delivery Manager at Target Group delivering high-quality solutions for Financial Services using Agile methodologies. Leading Agile teams and managing client stakeholders for impactful project outcomes.

business-analyst

• Providing guidance and support to project team members and working with internal stakeholders to ensure solution build continues to meet requirements
• Leading on/participating in all client workshops/presentations to understand internal and external client project goals, configuration requirements, workflows, complex business needs, gaps and opportunities
• Providing and validating cost estimates based on knowledge provided in the Solution Definition Document
• Reviewing and monitoring Business Analyst estimates during the project lifecycle, escalating increases where necessary
• Assisting the Business Consultants and Project Manager in the construction of the scope and approach to the project
• Leading on requirements elicitation process on projects – planning the strategy for investigating and translating functional and non-functional requirements, taking into account the complexities of the project and the constraints involved
• Validating, baselining and prioritising requirements through the approval and sign off by the client and accountable executive, challenging assumptions where necessary
• Producing Use Cases and Process maps to ensure the overall solution meets business needs
• Ensuring that there is clear requirements traceability through the lifecycle of the project
• Managing the change process through the project lifecycle
• Identifying gaps in current products or solutions, and providing such input / feedback to the Product Management team to assist in the production and on-going maintenance of product roadmaps
• Contributing to risk / issue logs, project status documents, scope change documents, mapping specification, test plans and test cases
• Providing a handover of the project to Business Analysts working on Business As Usual change
• Leading on/supporting initiatives for improvements, working with the Lead and / or Senior Business Analyst to establish, implement and continually improve processes

Business Analyst

Business Analyst leading solutions across project lifecycles at Target Group. Collaborating with stakeholders to validate and implement business functionality and standards.

full-stack-engineer

• Building solutions, creating features and deliverables according to user stories or technical designs.
• Create and amend programs in accordance with the design.
• Provide support for existing systems, carrying out investigative work and performing software changes to resolve issues.
• Plan, design and conduct tests of programs; correct errors and re-test to achieve an error free result.
• Execute and document all work in accordance with agreed standards.
• Take part in continual improvement discussions to consider better ways of achieving solutions or conducting processes.
• Support change brought about through Software Engineering activities, showing understanding, imagination and creativity. 
• Estimate and plan work and advise manager of progress against activities and highlight issues.
• Responsible for the timely and accurate completion of activity diaries.

Senior Software Engineer, RPG

Senior Software Engineer developing solutions for the Financial Services and Technology sectors. Responsible for translating requirements into designs and implementing solutions with an emphasis on quality control.

operations

• Process service desk tickets to 1st Line level
• React to incidents, use problem solving techniques and the support of others to provide fast resolution
• Analyse impact of requests, changes to the client’s systems or Target’s environment and makes informed decisions
• Answer calls made to the Service Desk and raise corresponding tickets
• Manage ITCC ticket queues and resolve tickets within SLA’s
• Escalate service-impacting incidents to 2nd Line
• Complete client software deployments into Test environments
• Complete Operational tasks. E.g. media management, Monthly Service Reports, Scheduled process checks
• Use effective communication to proactively manage customer expectations

IT Service Desk Technician – 1st Line, Shift

IT Service Desk & Operations Technician providing support for 500+ colleagues in Financial Services and Technology. Handle tickets, escalate incidents, and manage customer expectations in a dynamic environment.

• Act as part of the Solution Owner Group, ensuring proposed systems and services align with business needs and Target’s strategic goals.
• Manage multiple deliverables with precision, maintaining a strong focus on quality and outcomes.
• Lead the capture and analysis of both functional and non-functional business requirements, ensuring clarity, completeness, and traceability.
• Provide or validate cost estimates based on the Solution Definition Document, in collaboration with the Solution Consultant and monitor these estimates throughout the change lifecycle, escalating any significant variances to the Project Manager and Team Lead as needed.
• Assist in shaping system and service solutions ensuring strategic alignment.
• Support project scoping and planning using deep domain expertise.
• Lead requirements gathering and documentation for new and enhanced business solutions.
• Develop detailed process flows and solution documents in line with Target’s standards.
• Ensure requirements are captured to meet delivery objectives and adhere to Target’s methodology.
• Serve as the escalation point and expert, providing guidance and support to other analysts working on the project.
• Approve technical documentation and test plans to ensure quality and completeness.
• Identify product gaps and contribute to roadmap planning through feedback to Product Management.
• Maintain key project documentation and support governance through risk, issue, and change tracking.
• Support the Team Lead to drive a culture of continuous improvement, engagement, motivation, and clear communication.
• Coach and mentor colleagues, sharing knowledge to support their growth and capability.

Senior Business Analyst

Senior Business Analyst shaping strategic initiatives in financial services and technology. Collaborating with stakeholders to translate business needs into actionable solutions.

solutions-engineer

• Using IBM iSeries (AS/400) to design high quality, scalable, secure and resilient software solutions for Target and the requirements of its existing or future clients.
• Utilise effective design capability that can be articulated to clients and internal teams for the development of proposed solutions.
• Sit on the internal Design Authority Board (DAB) and review proposed designs to ensure compliance with the agreed terms of reference for Targets technical strategy.
• Play a key role in Targets modernisation by utilising your skills and knowledge of the IT industry to shape solutions.
• Communicate design decisions, plans, goals and strategies to project teams and senior leadership.
• Research, investigate, propose and introduce new technologies/third party applications to ensure Target remains relevant within the market.
• Utilise Product, Industry & System knowledge to support the Solution Architect by designing components of the High Level Solution.
• Articulate solution designs to software engineering teams to facilitate low level design.
• Act as the technical design authority in project delivery, working with technical leads to ensure that the requirements of the solution are implemented in full
• Provide product, system and industry guidance to the project team.
• Support the Change project governance process, Design Solution Owner Group and Change SDLC
• Working closely with Sales, Bid and Commercial teams, providing product and technical knowledge support to the bid process.
• Support the Solution Architect for all Bid opportunities you are allocated.
• Owning the process of engagement with all areas of the business and articulating the proposed solution design.
• Providing design estimates for new functional components.

Technical Solutions Architect – Financial Services

Designing high quality software solutions using IBM iSeries for Target Group in financial services. Engaging with clients and technical teams to shape innovative solutions while ensuring compliance.

Target Group are a leading provider of Business Process Outsourcing and operational transformation, specialising in the provision of lending, investments and savings services. Over 50 major financial services providers rely on us to manage their lending and investment portfolios including Shawbrook Bank, Goldman Sachs, Yorkshire Building Society, DVLA and Credit Suisse. Our specialist third party outsourcing operation provides loan and investment administration back-office services to banks and portfolio owners and is rated as ‘Above Average’ by Standard & Poor’s.

Target Group

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6 jobs found

Technical Delivery Manager

Target Group

Business Analyst

Target Group

Senior Software Engineer, RPG

Target Group

IT Service Desk Technician – 1st Line, Shift

Target Group

Senior Business Analyst

Target Group

Technical Solutions Architect – Financial Services

Target Group