Programme Manager enhancing client delivery capabilities for a financial services firm, leading strategic client engagements and delivering impactful change across projects.
Responsibilities
Be trusted by clients as a delivery partner who gets things done – and gets them done well
Nurture relationships with clients, understanding their strategy and priorities
Translate client needs into clear, well‑structured delivery roadmaps
Ensure projects are scoped, planned and delivered to agreed milestones and outcomes
Apply strong commercial and financial awareness to all programme decisions
Manage budgets, forecasting and financial controls with discipline
Support pricing, bids and commercial conversations with clients
Lead, develop and support Project Managers, ensuring they’re equipped, motivated and set up for success
Inspire and energise the wider change and technology community, fostering collaboration, agility and a shared commitment to delivery excellence
Deliver programmes in line with Target’s frameworks, ensuring control, compliance and quality
Report progress clearly, escalate risks early and embed lessons learned
Champion continuous improvement, lean delivery and high performance
Requirements
An excellent communicator who builds strong relationships with clients and colleagues
Organised, structured and confident managing time and competing priorities
Commercially astute and comfortable managing budgets
A supportive leader who grows others
Accountable, solutions‑focused and calm under pressure
Always looking for ways to improve how things are done
Proven experience delivering change in a client-facing role
Strong financial services experience
A PM qualification (APM, Prince2, or equivalent)
Experience leading PMs and managing portfolios
Experience with Waterfall, Agile and Hybrid approaches
Experience delivering in outsourced or BPO environments (Bonus)
Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
Company Paid Private Medical Insurance (benefit in kind)
Group Life Assurance
Group Income Protection
Discretionary Annual Pay Review
Discretionary Annual Bonus Scheme
Loyal Service Scheme
Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
Recognition Scheme
Free Mortgage Advice and Support
Wisdom Wellbeing, your go to for wellbeing resources and solutions
Everest Funeral Concierge
Free Bereavement and Probate Advice and Support
Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
Paid eye tests and employer contribution towards spectacles specifically for VDU use.
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