Hybrid Senior Business Analyst

Posted 2 hours ago

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About the role

  • Senior Business Analyst helping Target evolve towards more product-focused operations. Engaging with stakeholders and analyzing requirements for delivering impactful change.

Responsibilities

  • Engaging proactively with SMEs and stakeholders to understand current processes, pain points and opportunities
  • Leading discovery activities e.g. workshops, interviews, journey walkthroughs — to build shared understanding
  • Helping shape early ideas into well‑defined problems and opportunities, with a clear focus on outcomes and value
  • Mapping as‑is and co‑designing to‑be processes, journeys and capability improvements
  • Analysing data, workflows and operational insights to validate problems and inform decisions
  • Contributing to Target’s move towards more product‑standardised solutions and ways of working
  • Producing clear, evidence‑based findings and recommendations to support prioritisation and decision making
  • Translating analysis into user stories, epics and acceptance criteria, and supporting design reviews
  • Working closely with delivery teams and participating in Agile ceremonies
  • Creating high‑quality artefacts such as process maps, journey maps, wireframes, and capability overview
  • Supporting smooth handover and BAU readiness
  • Building strong, trusted relationships across teams and helping colleagues navigate ambiguity
  • Communicating complex ideas in a simple, collaborative and outcome‑focused way

Requirements

  • Strong experience as a Senior BA within UK Financial Services
  • Confidence working in ambiguity and helping shape ideas early on
  • Skilled at engaging and influencing stakeholders at all levels — including senior operational leaders — with effective engagement across both technical and business teams
  • Confident facilitator and influencer with a proactive, collaborative style, comfortable operating in evolving or uncertain environments
  • Strong analytical, critical‑thinking and problem‑solving skills
  • Excellent communication skills — written, verbal and active listening
  • Customer‑centric mindset with strong organisational skills and a drive for high‑quality delivery
  • Ability to define benefits, outcomes and clear value propositions
  • Proven ability to elicit, analyse and document clear, actionable requirements
  • Experience in process mapping, journey design and operational workflow improvement
  • Ability to analyse and help shape enhancements to business propositions and underlying capabilities
  • Background in designing or improving digital and service journeys
  • Understanding of risk, control frameworks and regulatory contexts
  • Experience across Agile, hybrid and traditional delivery environments, including early‑stage product shaping
  • Comfortable working with complex organisational systems and integrations
  • Collaborative, resilient and proactive mindset, with the ability to support, mentor and positively influence others
  • Confident using Microsoft Office and tools like JIRA
  • **Bonus points if you also have:**
  • Experience in BPO and/or Managed Service environments
  • Exposure to regulatory or FCA-driven change

Benefits

  • Competitive salary of £60,000 - £70,000 depending on experience
  • 30 days holiday entitlement plus bank holidays (That’s right – 30 days from Day 1)
  • Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
  • Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
  • Company Paid Private Medical Insurance (benefit in kind)
  • Group Life Assurance
  • Group Income Protection
  • Discretionary Annual Pay Review
  • Discretionary Annual Bonus Scheme
  • Loyal Service Scheme
  • Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
  • Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
  • Recognition Scheme
  • Free Mortgage Advice and Support
  • Wisdom Wellbeing, your go to for wellbeing resources and solutions
  • Everest Funeral Concierge
  • Free Bereavement and Probate Advice and Support
  • Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
  • Paid eye tests and employer contribution towards spectacles specifically for VDU use.
  • Technology Buying Scheme
  • Discounted Gym Memberships
  • Taste Card / Coffee Club Membership
  • Charitable Payroll Giving
  • Cycle to work Scheme (Salary Sacrifice)

Job title

Senior Business Analyst

Job type

Experience level

Senior

Salary

£60,000 - £70,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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