Sales Associate driving customer relationships and business results at Coach. Building ongoing customer relationships through personalized experiences and upholding brand commitment.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
Creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in local market with potential impact on business performance; supports execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, and sourcing new customers.
Creates positive impressions with customers.
Fosters teamwork and collaboration with internal and external customers.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet flexible scheduling expectations, including nights, weekends, and holidays.
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