Sales Associate role at Coach in Los Angeles, CA focused on customer service and sales. Responsible for building customer relationships and driving sales performance at retail location.
Responsibilities
Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression.
Building ongoing customer relationships through a personalized experience.
Driving business through sales strategies and clienteling.
Providing in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Maintaining operational standards and visual merchandising to Coach standards consistently and in a timely manner.
Attending to the unique and individual shopping needs of each customer.
Creating enthusiasm and positivity for a shared vision and mission.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
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