Full - Cycle Account Executive joining Wellhub to drive partner growth and sales in London. Engaging in outreach and relationship - building to make companies wellness - oriented.
About the role
- Strategic Account Director responsible for account and relationship management in EMEA for SS&C's intelligent automation solutions. Aiming to drive customer success and revenue growth through strong engagement and technical understanding.
Responsibilities
- Account and relationship management of existing customers in EMEA
- Identify opportunities to expand usage of SS&C technology solutions
- Deliver revenue growth related to our technology solutions including Business Process Management, Intelligent Document Processing, AI and Process Automation
- Ensure customers derive maximum business benefit from their use of SS&C solutions
- Advocate for the customer to represent their needs with both their Partners and internal entities of SS&C
- Develop contact database, relationship plans, and account development plans
- Maintain and enhance industry knowledge through training and development
- Managing escalations and risks from various sources
- Identify upsell opportunities and work with sales teams
Requirements
- Extensive customer-facing relationship management experience, including executive level interaction
- Market and technical knowledge of one or more of the following: fin tech, compliance, business workflow processes / operational efficiency, digital transformation consulting, AI, process automation.
- Deep Customer Success experience in major account situations.
- Strong background scoping and orchestrating initiatives to improve business benefit at scale
- A commercially astute team player who possesses excellent communication and customer-relationship skills
- Demonstrates problem-solving skills and technical aptitudes to adapt to new circumstances
- Flexibility to work in a rapidly changing, complex, often-remote environment
- Extremely well organized with the capacity to travel in addition to managing multiple customers remotely
Benefits
- Flexibility : Hybrid Work Model
- Professional Development Reimbursement including access to SS&C University
- Competitive holiday scheme
- Competitive benefits designed to support the wellbeing of our staff
- Committed to Welcoming, Celebrating and Thriving on Diversity
- Hands-On, Team-Customised training throughout your career
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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