MI
Mercari, Inc.Senior CRM Specialist
Senior CRM Specialist managing CRM initiatives for Mercari's product offerings including Merpay and Mercoin. Leading strategy and project execution for optimizing customer experiences.
About the role
- Shape and deliver customer‑centric campaigns
- Execute, optimise, and monitor multi‑channel CRM campaigns
- Manage day‑to‑day delivery of targeted campaigns
- Collaborate with Creative team for campaigns and content changes
- Monitor performance trends and share insights with stakeholders
Requirements
- Strong background in Marketing or CRM
- Proven experience delivering multi‑channel campaigns
- Experience with marketing automation tools such as Adobe Campaign
- Analytical approach
- Effective project management and planning experience
- Solid understanding of GDPR requirements
Benefits
- Competitive salary
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
RE
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