Account Executive managing the full sales cycle at projo, a SaaS company for architecture firms. Engaging clients through structured sales activities and product presentations in a hybrid work environment.
About the role
- Sales Representative managing hotel accounts to implement hygiene solutions in Thailand's hospitality sector. Ensuring service excellence and customer satisfaction in a hybrid work environment.
Responsibilities
- Manage assigned hotel and hospitality accounts to maintain program quality and service excellence.
- Provide on-site training to hotel teams on product application, equipment uses, and hygiene standards.
- Monitor product consumption and identify service needs or opportunities for improvement.
- Support the execution of cleaning, housekeeping, and food safety programs in line with Diversey’s standards.
- Collaborate with the Technical Customer Service (TCS) team to address operational issues quickly and efficiently.
- Build and maintain strong relationships with hotel management, housekeeping leaders, and kitchen operations teams.
- Conduct site visits, hygiene audits, and prepare basic service performance reports.
- Identify new business opportunities and share customer insights with the sales and sector teams.
- Participate in customer reviews, internal meetings, and continuous improvement planning.
Requirements
- Minimum 1–3 years of experience in field sales or customer service, preferably in the retail, FMCG, or hygiene solutions sector.
- Service-oriented mindset with strong communication and interpersonal skills.
- Basic technical knowledge of hygiene and cleaning products; understanding of food safety is an advantage.
- Ability to work independently, prioritize tasks, and solve problems in the field.
- Good presentation skills and comfort with in-store training.
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Basic English proficiency (written and spoken).
- Willingness to travel regularly within the assigned territory.
- High level of integrity, responsibility, and commitment to customer satisfaction.
Benefits
- Competitive salary and bonuses
- Competitive health + wellness benefit plan
- Continuous professional development with many opportunities for growth
- Hybrid work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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