Hybrid Client Account Executive

at Pineapple Furniture

• Job title: Client Account Executive
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: React
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Client Account Executive focused on supporting sales and building customer relationships for a furniture company. Primarily working remotely while supporting the LA sales team and meeting clients occasionally.

Responsibilities

• Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
• Proactively generate new business & generate leads through outbound sales calls to prospective customers.
• Spend four hours minimum on the phone, two hours in the morning, two hours in the afternoon.
• Make contact with potential customers through calling, direct mails and email marketing campaigns.
• Understand our product ranges, apply to the needs of the customer and respond efficiently with a plan on how to meet these needs with our furniture in mind.
• Qualify leads and take them through the sales process.
• Collaborate with the Area Sales Manager on larger opportunities.
• Prepare customised quotes to prospective and existing customers.
• Research and identify new business opportunities, such as growth areas, trends etc.
• Research and seek out the appropriate contact within an organisation.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
• Attending meetings and exhibitions when appropriate.
• Attend the showroom 2–3 times per month to meet prospective customers and present our products in person.
• Research and identify new business opportunities, such as growth areas, trends etc.
• Research and seek out the appropriate contact within an organisation.
• Attend training once a quarter in our Michigan office.
• Cover for team members as and when required with administrative support tasks.
• Other adhoc tasks or projects to support the wider team as directed.

Requirements

• A strong background in sales / business development / account management and developing strong customer relationships, with a proven track record of meeting sales quotas, preferably via phone.
• You thrive under pressure and excel at meeting tight deadlines and achieving KPIs.
• Confident in making proactive outbound calls.
• To be proactive at all times not just reactive.
• Have a persuasive nature and strong negotiation skills.
• Ability to prioritise urgent and important work over non urgent or important tasks.
• Confident, approachable and happy to turn your hand to anything required.
• Hardworking, conscientious and take pride in your work
• Excellent written and verbal communication skills.
• You embody our company people values:
• **Teamwork** - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• **Committed - **Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
• **Ownership **- Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• **Positive -** Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• **Responsive -** React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Benefits

• Details of our full benefits package will be discussed with shortlisted candidates at interview stage.