Hybrid Analyst, Subscriber Operations

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About the role

  • Subscriber Operations Analyst managing community solar project allocations. Ensuring compliance and optimizing processes while collaborating across departments in a clean energy firm.

Responsibilities

  • Prepare, review, and submit subscriber allocations for all active community solar projects according to utility, regulatory, and grant requirements.
  • Perform detailed pre-submission quality assurance (QA) to ensure accuracy and compliance with allocation rules and project caps.
  • Manage and track all allocation submissions to maintain a complete audit trail.
  • Manage the subscriber list to ensure compliance with FIFO requirements while balancing other operational constraints.
  • Maximize allocation value by considering segment ratios across the various subscriber groups.
  • Research and resolve utility allocation inquiries and validation feedback.
  • Investigate and resolve data discrepancies identified during validation.
  • Update internal allocation datasets and tools based on validation results and utility correspondence.
  • Review finalized allocation results and validate against expected subscriber credits and project outputs.
  • Perform monthly and reconciliations to confirm accuracy of allocations and provide feedback to Revenue Assurance team about financial impacts.
  • Identify systemic issues or recurring errors and recommend improvements.
  • Collaborate with data and software teams to enhance allocation algorithms and automation workflows.
  • Participate in the design/testing/rollout of allocation automation/dashboards.
  • Develop and maintain documentation and standard operating procedures (SOPs) for allocation processes.
  • Generate internal reports summarizing allocations and reconciliations.
  • Continuously evaluate allocation efficiency and optimization opportunities.

Requirements

  • Bachelor’s degree in Business, Finance, Data Analytics, Statistics, Economics, or a related field.
  • 3+ years of experience supporting community solar programs, utilities, or data-driven operations roles.
  • Strong data analysis experience, including working with large datasets, identifying trends, and performing reconciliations.
  • Proficiency in analytics and reporting tools such as Microsoft Excel (advanced), Python, Power BI, SQL, and Microsoft Dynamics.
  • Experience building dashboards, reports, and automated data workflows.
  • Strong understanding of data quality, validation, and auditability best practices.
  • Excellent communication skills with the ability to translate complex data findings into actionable insights for non-technical stakeholders.
  • Strong organizational skills and the ability to manage multiple projects and datasets simultaneously.

Benefits

  • Training / Professional development opportunities
  • 401(k) with 4% company match
  • Summer Fridays
  • Flexible remote/hybrid work options
  • Paid parental leave
  • Team lunches, events, and stocked kitchens
  • Medical, dental, and vision coverage
  • Company-paid life and long-term disability insurance

Job title

Analyst, Subscriber Operations

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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