Onsite AVP, Payments SME – Operations Design

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About the role

  • Manage strategic change initiatives to enhance operational efficiency at banking institution. Collaborate with teams to implement strategic changes and compliance with regulatory requirements.

Responsibilities

  • Manage the implementation of strategic change initiatives to enhance the banks operational efficiency.
  • Accountabilities Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness.
  • Collaborate with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
  • Develop and implement change management strategies and effectively communicate the strategies.
  • Management and development of KPIs to measure the effectiveness of business functions.
  • Guide and support stakeholders throughout the operational change management process through training and coaching.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises.

Requirements

  • To manage the implementation of strategic change initiatives to enhance the banks operational efficiency.
  • Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness.
  • Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
  • Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders.
  • Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement.
  • Comply with all regulatory requirements and internal policies related to change management.
  • Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching.
  • Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
  • Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
  • Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.

Benefits

  • Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
  • Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
  • They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Job title

AVP, Payments SME – Operations Design

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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