IT Support Specialist providing technical support to French - speaking clients at DATAGROUP. Responsible for ticket management and assisting with e - form issues in a dynamic work environment.
About the role
- IT Audit Manager providing independent audit and advisory services to Fidelity's financial services. Collaborating with teams to enhance internal controls and risk management.
Responsibilities
- Provide independent and objective audit and advisory services that help Fidelity manage risk, improve customer service, and enhance business performance
- Develop hypotheses around risk and controls, providing input to the development of the integrated audit plan
- Collaborate with business and technology management to build an understanding of complex functions
- Leverage audit automation tools in the evaluation of business operations and systems
- Perform and review audit test work including organizing and analyzing data, testing controls and documenting results
- Draft audit reports that describe issues identified and management action plans to resolve them
- Coach and mentor Analysts and Senior Analysts on the team
Requirements
- BA/BS/MS in Technology, Information Systems, Cybersecurity, or related field of study
- Professional audit or information security certifications preferred (CIA, CPA, CISA, CISSP, SANS GIAC, etc.)
- 5-7 years of experience in performing and leading complex information technology audits, preferably financial services
- Knowledge of cloud security, containerization, API, DevOps, secure software development, application security, databases, and operating systems
- Ability to independently perform hands-on IT general controls testing across many of these areas
- Knowledge of authentication, authorization, and credential management
- Understanding of Artificial Intelligence, Machine Learning, Data Science and Robotic Process Automation
- Strong technical problem solving and data analytical skills
- Scripting and automation experience would be a plus
Benefits
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement
- Generous paid time off and parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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