Hybrid Sales Executive

at Shiji Group

• Job title: Sales Executive
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mexico City, Mexico

About the role

• Sales Executive responsible for generating new business for Shiji’s PMS and POS solutions in Mexico. Engaging potential customers and driving revenue growth through strategic sales activities.

Responsibilities

• Proactively prospect and generate qualified new leads through research, outreach (calls, emails, LinkedIn), and networking to build a robust sales pipeline.
• Maintain up-to-date knowledge of Shiji PMS and POS solutions to effectively identify and engage potential customers through tailored product demonstrations and consultative selling approaches, highlighting their value in meeting customer needs.
• Conduct market research to identify target customers, key contacts, and high-potential prospects within the market, ensuring a strategic focus on opportunities aligned with business goals.
• Assess and qualify inbound leads from events, tradeshows, and marketing campaigns to determine interest, budget, authority, and business needs, converting them into sales-qualified leads.
• Build and maintain strong relationships with customers and prospects, ensuring positive and professional customer experience.
• Manage the entire sales cycle, from initial outreach and lead qualification to contract negotiation and closing, ensuring alignment with company policies on pricing and terms.
• Collaborate with the Director of Business Development to design and implement strategies and campaigns that support the business objectives of Shiji PMS and POS, ensuring alignment with overall sales goals.
• Negotiate contracts, pricing, and terms to close sales deals in alignment with company policies.
• Collaborate with internal teams, including marketing, product, finance, implementation, and customer support, to design strategies, support customer needs, and ensure a seamless sales process.
• Monitor industry trends, advancements in hospitality technology, and competitor offerings to identify new opportunities and maintain a competitive edge.
• Ensure sales targets are consistently met or exceeded through strategic planning and effective execution.
• Represent Shiji at key industry events, trade shows, and client meetings to network, engage with prospects, build relationships, and enhance brand visibility and reputation.
• Provide regular updates and forecasts to the Director of Business Development, highlighting pipeline progress, market insights, and sales performance.
• Maintain accurate records of prospects and lead contact information in Zoho CRM for effective follow-up and pipeline management.

Requirements

• Bilingual in English and Spanish, with the ability to communicate effectively in both languages.
• Minimum five (5) years’ experience in Business Development or Sales with the ability to drive new business.
• Proven experience in the hospitality industry, with a strong background in hotel sales, group business, and on-property conventions, conferences, or events management.
• Strong interpersonal skills to build rapport, demonstrate empathy, and gain customer trust in client-facing, hospitality-driven environments.
• Demonstrate a proactive, results-oriented mindset with a consultative sales approach.
• Proven ability to drive new business and execute sales strategies, with a strong focus on identifying and engaging both customers and key decision-makers and stakeholders to successfully sell complex hospitality technology solutions.
• Strong written and verbal communication skills, with keen attention to detail and reliable follow-up capabilities.
• Experience presenting to “C” level customers.
• Proficient in CRM systems, and Microsoft Office Suite (Word, PowerPoint, Excel).
• Exhibit a customer-centric mindset, consistently demonstrating professionalism, strong business acumen, and a commitment to exceptional service.
• Demonstrated ability to manage multiple tools, work independently, and effectively prioritize tasks.
• Strong communication skills with a strong ability to work cross-functionally and excel in a team-oriented environment.
• Willingness to travel as required to meet with customers and attend industry events.
• Ability to work in a fast-paced environment and adapt quickly to changing demands.

Benefits

• Availability to work in a hybrid model, attending the office three times per week at our Polanco office in Mexico City.