Hybrid Sales Executive II, Key Account Management, Japan

at RS

• Job title: Sales Executive II, Key Account Management, Japan
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Osaka, Japan

About the role

• Sales Executive optimizing sales income from assigned territory through effective customer relationship management. Focusing on driving growth and understanding customer needs in the Kansai-Osaka area of Japan.

Responsibilities

• Proactively visit target customers to explore new business opportunities and perform upselling activities to achieve sales targets.
• To drive significant sales growth within assigned territory through effective and long-term customer relationships to position RS as a preferred supplier.
• Identify customer needs and collaborate with multi-functional teams to integrate relevant value-added services profitably into business operations.
• Maintain timely customer records, CRM data and sales reporting data to enable accurate analysis of business trends and KPMs, and to maximize marketing campaign outcomes.
• Use financial and customer data to analyse and drive compliance to preferential terms / service level contracts and ensure profitability.
• Liaise effectively across functions to ensure high customer satisfaction and raise Net Promoter Score (NPS).
• Participate in product training, marketing campaigns, and continuous improvement projects.
• Comply with all company policies and requirements, and complete any other duties or tasks from the company to achieve corporate and business objectives.

Requirements

• Over 3 years’ experience in Account Management or Strategic Business Development and proven track record in industrial field sales, preferably in Industry / MRO / Electronics.
• Ability to exceed KPIs and deadlines, work under pressure, and take accountability and initiative.
• Effective negotiator and influencer with outstanding written and verbal communication skills.
• Strong interpersonal skills for forming and maintaining positive relationships at all levels.
• Understanding of procurement strategies within a business environment and able to articulate value solutions to deliver a great customer experience.
• Results driven, with focus on profit margin.
• Financial and business awareness with good analytical skills.
• Strong planning, prioritization, and time management skills.
• Desire to continuously learn and develop.
• Collaborative, respects others, and values different opinions and perspectives.
• Knowledge of SAP and Microsoft packages.
• Language: Native-level Japanese proficiency.
• Language: business-level English proficiency.