Inside Sales Representative discussing presbyopia clinical information with Eye Care Physicians. Driving key productivity metrics through outreach and relationship building within the healthcare sector.
Responsibilities
Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.
Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.
Over-Achieve on key productivity, development, and learning objectives.
Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics’ policies.
Ensure all calls/activities are entered into CRM system at time of discussion.
Receive inbound calls if needed during operating hours.
Continuous self-learning of the presbyopia market including new developments and updates.
Requirements
Four-year College Degree - Preferred
Eye Care Experience – Strongly Preferred
Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred
Inside Pharmaceutical, Device, or MedTech team experience - Preferred
Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner
Experience developing and maintaining customer relationships
Experience maintaining accurate records of all call activities
Proven ability to consistently meet/exceed defined territory goals
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
High work ethic, reliable and punctual in reporting for scheduled work
Plan and organize Territory to meet required call targets
Make presentations (Details)
Keep current with industry knowledge
Advance listening, problem-solving and decision-making skills
Excellent verbal and written communication skills
Ability to effectively manage multiple tasks across multiple systems
Ability to be flexible as needed to meet the fluctuating business needs
Private, quiet, dedicated workspace required
Maintain and update current and prospective target Healthcare professional profiles
Maintain a professional image for Client
Participate in all required training and team meetings
Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM
Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets
Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate
Have appropriate interaction with co-program partners or counterparts
Ability to collaborate
Experience with Salesforce, Veeva preferred
Demonstrated ability to manage and develop an assigned territory with minimal supervision
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