Help Desk Analyst supporting Pennsylvania’s Medical Marijuana program by diagnosing caller issues and providing solutions. Seeking caring individuals who enjoy problem solving and helping others.
About the role
- Premium Audit Technician I supporting premium audit function for Sentry. Responsible for reviewing audit submissions and assisting with policy changes in Wisconsin locations.
Responsibilities
- Reviews and disseminates mail, email, and fax audit report submissions for all lines of business and all states
- Assesses records received and communicates with insureds and agents when additional information is expected
- Creates referrals to underwriters on pertinent information after the review process
- Assists with responding to insured and agent questions and requests
- Calculates and bills final policy premium after audit has been reviewed
- Assists with reviewing and processing invoices from vendor audit firms
- Initiates and completes necessary policy changes following established department guidelines
- Works directly with Supervisor on timely and accurate test audit submissions
- Evaluates voluntary audits on small to mid-market accounts for accurate classification and policy provisions to develop final earned premium
Requirements
- High School Diploma; Associate Degree preferred
- Working knowledge of PC software applications
- Ability to work independently and as a part of a team
- Capability to meet and adapt to deadlines and workload fluctuations
- Excellent customer engagement and service skills
- Great judgment and decision-making ability
- Analytical skills to effectively interpret manual rules and audit information
- Basic aptitude for mathematics, accounting, and financial documents beneficial
Benefits
- Equal Employment Opportunity Employer
- Supportive workplace environment fostering personal and professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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