Onboarding Specialist responsible for guiding partners through complex integrations with a payment platform. In a growing FinTech company, leveraging technical problem - solving and customer engagement skills.
About the role
- Customer Onboarding Specialist ensuring smooth onboarding for Spanish customers at Sensorfact. Collaborating with teams to enhance customer experience and maximize technology integration.
Responsibilities
- Lead the digital onboarding process and ensure customer needs are met
- Coordinate with internal teams to resolve installation issues quickly and efficiently
- Serve as the main point of contact for customers, addressing questions and challenges
- Identify upsell and cross-sell opportunities and pass them to Account Executives
- Optimize the onboarding process based on customer feedback
- Advise customers on sensor installation and measurement best practices, tailored to their needs
Requirements
- HBO level with 6+ months of relevant experience (sales, customer success/support) or a strong willingness to learn
- Fluent in English and Spanish (written and spoken), Italian or French is a strong plus
- Comfortable with onboarding tools and explaining technical products
- A proactive problem solver with strong customer relationship-building skills
- Able to manage multiple customers, prioritize tasks, and meet deadlines
Benefits
- Rapid growth - you can grow with us
- Performance-based bonuses
- Employer pension contributions
- NS business card for sustainable commuting
- 500 euros for your home office setup (through Workwize)
- Exciting rewards through our employee referral program
- 27 vacation days to recharge
- Remote work flexibility: Up to 2 months per year (based on performance and manager approval)
- Onboarding, buddy system, and mentorship
- Team-building activities, including Sales Week, outings, and company getaways
- Free Friday lunch and healthy snacks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Small Business Onboarding Specialist at Xero guiding new customers in their early onboarding journey. Blending consultative sales with hands - on product demonstrations.
Onboarding Specialist providing support to new customers at Xero. Helping them understand and maximize the value of Xero's platform for their businesses.
Manager overseeing client onboarding processes at Netwealth. Requires expertise in financial services and AML/KYC knowledge in a hybrid role.
Senior Onboarding Specialist leading Prophix’s revenue onboarding program with training sessions for new hires. Working hybrid with focus on both virtual and in - person training.
Client Onboarding Executive at Sleek ensuring a smooth onboarding experience for Singapore clients. Responsible for regulatory compliance, client journey, and operational excellence in onboarding.
Customer Onboarding Specialist managing seamless IT transitions and ensuring customer success. Requires strong technical skills and project management abilities in United Kingdom with occasional office visits.
Associate managing client onboarding and trading enablement processes within the capital markets ecosystem at Validus. Ensuring effective and efficient onboarding, KYC/AML, and data management.
Onboarding Consultant managing customer onboarding process for data management services in environmental compliance. Collaborating with clients and Account Managers to ensure seamless onboarding experience.
Customer Onboarding & Account Specialist onboarding and supporting bakeries with DecoPac’s Technology Solutions. Building strong relationships to ensure customer satisfaction and success.