Vendor Onboarding Coordinator responsible for onboarding and maintaining vendor profiles. Ensuring compliance and timely processing of vendor onboarding documentation.
About the role
- Customer Onboarding Trainer responsible for training and development of new customers in Australia and New Zealand. Creating educational material and conducting training sessions.
Responsibilities
- Create and execute learning strategies and programs
- Evaluate individual and organizational development needs
- Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
- Design and deliver courses, workshops and other trainings
- Assess the success of development plans and help employees make the most of learning opportunities
- Identifying and assessing future and current training needs
- Drawing an overall or individualized training plan for new customers
- Deploy a wide variety of training methods
- Conduct effective onboarding and orientation sessions
- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
- Manage training budget
- Provide opportunities for ongoing development
- Resolve any specific problems and tailor training programs as necessary
- Maintain a keen understanding of training trends, developments and best practices
Requirements
- Proven experience with customer facing experience in the tech industry
- Deep expertise in adult learning and proven experience in lifting capability and shifting mindsets
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
Benefits
- Comprehensive medical coverage
- Unlimited sick leave
- Employee recognition programs
- EAP offerings
- Continuous learning opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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