Customer Onboarding Specialist ensuring smooth onboarding for Spanish customers at Sensorfact. Collaborating with teams to enhance customer experience and maximize technology integration.
About the role
- Vendor Onboarding Coordinator responsible for onboarding and maintaining vendor profiles. Ensuring compliance and timely processing of vendor onboarding documentation.
Responsibilities
- Coordinate the processing of vendor onboarding documentation.
- Update the database with Vendor profile information.
- Maintain vendor information in the database.
- Follow the department email box.
- Responsible for meeting department productivity and quality goals.
- Communicate with Vendor Operations on a regular basis.
- Follow Compliance Escalation policy.
- Maintain compliance with Industry Independence Guidelines.
- Uphold standard ServiceLink Attendance and Punctuality Policy.
- All other duties as assigned.
Requirements
- High School Diploma or equivalent required.
- Strong computer skills.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Ability to multi-task, organize, prioritize, research and resolve issues in a timely and effective manner.
- Ability to provide clear, concise written responses to internal customers and vendors.
- Leadership skills and ability to organize and motivate others.
- Dedication to employee training and mentoring.
- The ability to maintain a positive and professional business relationship with internal staff and vendors.
- Prior lead experience preferred.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
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