Account Manager focusing on major influencer clients in fashion, luxury, lifestyle, and tech. Managing projects and ensuring successful campaign delivery.
Responsibilities
Act as the day-to-day contact for clients, building trusted relationships and ensuring consistent, clear communication.
Understand client audience, business objectives and challenges, and ensure our work ladders up to these.
Manage expectations, pre-empt challenges, and provide solutions.
Ensure all work is delivered on time, to budget, and to a high standard
Support junior team members with guidance, feedback, and quality control.
Work closely with campaign managers and strategists to bring ideas to life.
Track deliverables, budgets, and timelines with precision.
Lead the narrative of PCAs, guiding the campaigns teams to feed in the most relevant and insightful data and insights for the client.
Spot opportunities for optimisation and upsell.
Contribute to new business opportunities with case studies, brainstorms, and pitches.
Stay up to date with social and influencer trends to ensure our recommendations are always innovative and relevant.
Requirements
Experience in account management within a social, influencer, or digital agency.
Strong knowledge of influencer marketing and social media platforms
A confident communicator with excellent client-handling skills.
Highly organised, with the ability to manage multiple projects simultaneously.
Comfortable working with budgets and commercial targets.
Creative thinker who can spot opportunities and bring fresh ideas.
Collaborative, proactive, and ready to get stuck into the client's world
Benefits
💰 Salary reflective of your experience and in line with internal benchmarks
🏠 Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
🕙 Core Hours of 10:00 - 17:00 with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
☀️ Summer Fridays - a 3pm finish on Fridays in July and August
🌴 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
🥰 3 personal days a year which are days that you can take to give yourself a break and support your wellness and mental health.
🧖♀️ A £100 voucher to spend on something to support your wellbeing
✈️ Work from anywhere for up to one month each year, as long as you can work on UK timezones and have a strong internet connection
☕ Snacks and drinks in the office, and free lunch provided when we have lunch and learns
💷 Vouchers for Above and Beyond Award winners in our monthly company meeting, and a chance to make your wishes come true with a £1000 prize going to a randomly selected winner in our lottery of wishes each quarter that we hit our targets
🧑⚕️ Private healthcare cover and life insurance
🚲 Cycle to work scheme and annual season ticket loan available
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