B2B Partnerships Manager at Luxclusif enhancing online sales for Sourcing Partners globally. Combining Account Management with Business Development and collaboration with internal teams.
About the role
- Account Manager acting as primary point of contact for customers at ShedPro. Building relationships, coordinating projects, and ensuring high-quality service for assigned accounts.
Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Build trusted, long-term relationships with key customer stakeholders
- Act as a customer advocate internally while balancing business objectives
- Maintain accurate and up-to-date customer records, contracts, and change requests
- Coordinate between customers and internal production teams to ensure timely and successful delivery of products and services
- Track project timelines, deliverables, and dependencies
- Proactively communicate project status, risks, and changes to customers and internal stakeholders
- Identify issues early and work to resolve or escalate them appropriately
- Develop a deep understanding of ShedPro’s products and services
- Identify opportunities for upsell, cross-sell, and expanded engagement
- Collaborate with Sales and Marketing to support account growth strategies
- Support contract renewals and long-term account planning
- Prepare clear status updates and performance reports for customers and internal teams
- Ensure expectations are aligned across stakeholders
- Contribute insights and feedback to improve processes and customer experience
Requirements
- Bachelor’s degree preferred, or equivalent professional experience
- 2 to 3 years of experience in Account Management, Customer Success, Client Services, or a related role (3 to 5 years preferred)
- Strong written and verbal communication skills
- High attention to detail and strong organizational skills
- Comfort working with spreadsheets, CRMs, and task management tools
- Ability to manage multiple timelines and priorities simultaneously
- Customer-first mindset with a strong sense of ownership and accountability
- Ability to work independently in a remote environment
- Ability to work cross culturally with production office based in Vietnam
Benefits
- **Bonus: **13th Salary, Work anniversary bonus, Referral bonus, Commission for bringing new project.
- **Gifts: **Birthday gifts for employees and their children, Wedding anniversary gift, Tet's gift, Baby shower, Women's day, Children's day.
- **Healthcare: **Private Health Insurance & Annual Health Checkup.
- **Performance & Salary Review: **Annual assessments to ensure fair and equal pay based on performance results.
- **Vietnam Social Security:** Contribution from probation period.
- **Healthy Food & Snacks: **FREE daily snack and Friday lunch.
- **Team building events and holidays: **Company retreat, Family Day, Thanksgiving, Christmas, Year End party.
- **17 days off per year:** 10 days of annual leave, 5 sick days, 2 Christmas days, and other public holidays as per regulations.
- **Half** **Friday off in 03 months of summer:** Enjoy longer weekends, recharge, and soak up the summer sun.
- **Learning & Development: **Weekly training & inspirational talks at our Social Forum and English classes.
- **Sport activities:** Badminton & football.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager at Ogilvy responsible for managing client relationships and delivering integrated advertising projects. Collaborating with teams to achieve client's communication goals and managing project execution.
Account Manager focusing on revenue generation and client conversion in market surveys. Utilizing bilingual skills in English and Spanish to engage participants and enhance customer satisfaction.
UK&I Partnerships Lead responsible for integration strategy and partnership management for Heidi's AI Care Partner. Collaborating with EMR, EHR, and PMS providers to enhance clinician efficiency.
Partnership Manager at Rossum, responsible for growing partner ecosystem across the US. Engaging in partner relationships, driving revenue, and collaborating with Sales and Marketing teams.
Join a recruitment day for sales roles at a rapidly growing health insurance company. Meet leaders, learn about unique sales methods, and secure your future in Account Management.
Account Manager at PH80 driving business growth and revenue by managing customer relationships and sales strategies. Engaging with customers to ensure tailored solutions and satisfaction.
Partner Manager role at Datatonic to expand Google Cloud's position as a leading AI service partner. Focus on relationship management and business development in EMEA region.
Growth & Partnerships Manager responsible for building strategic partnerships and revenue generation at KOBIL in the tech sector. Owns the full sales cycle and collaborates with various teams.
Commercial Account Manager responsible for managing insurance services for clients. Collaborating with risk advisors and facilitating accurate coverage and support.