Hybrid Account Manager – Spanish Bilingual

Posted 2 hours ago

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About the role

  • Account Manager focusing on revenue generation and client conversion in market surveys. Utilizing bilingual skills in English and Spanish to engage participants and enhance customer satisfaction.

Responsibilities

  • Generate market or target-specific intelligence related to emerging needs/relevant issues to effectively engage participants in Community Market™ surveys
  • Sustain and grow participation in Community™ Market surveys and convert clients to drive sales aligned to internal Business Development metrics
  • Feed market intelligence and follow engagement processes that involve customer retention initiatives, loyalty programs, and gathering customer feedback to enhance customer satisfaction and drive repeat business
  • Explain the value and process of participation to clients/participants to build an informed dialogue and basis for expanded service
  • Develop and nurture relationships with customer accounts
  • Secure participation of target employers and hand off to counterparts in the Survey Operations team in a timely and coordinated manner
  • Develop and present tailored solutions that align with the client's needs
  • Demonstrate the value proposition of the organization's offerings and highlight key benefits and competitive advantages of joining the market study

Requirements

  • Fluent in English and Spanish

Job title

Account Manager – Spanish Bilingual

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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