IT Business Analyst at Truist involved in enterprise infrastructure upgrades and migrations with application teams. Collaborating across departments for modernization initiatives in key locations.
About the role
- Senior Automation Business Analyst supporting automation projects across business units and collaborating with developers. Focusing on requirements, solution design, and project management for digitalization efforts.
Responsibilities
- Deliver Automation and AI projects globally across our technology portfolio: RPA, Low Code Solutions (Microsoft Power Automate), AI/Agentic AI Projects, and Intelligent Document Processing (IDP)
- Translate business requirements into technical needs and data models
- Conduct process analysis and identify automation opportunities
- Create and maintain process documentation
- Work closely with Developers to translate business requirements into technical specifications
- Collaborate with architects and developers to ensure technical feasibility of proposed solutions
- Manage stakeholder relationships across functions and with 3rd parties
- Define business cases, monitor progress, manage risks and issues
- Ensure adherence to Sanofi automation methodologies and best practices
- Provide business context and requirements to guide technical architecture decisions
- Together with architect recommend optimal technologies (RPA, AI/ML, Power Automate, IDP) for business challenges
- Collaborate on solution design ensuring business needs are met through technical implementation
- Provide ongoing business guidance and clarification during development phases
- Collaborate on testing strategies and user acceptance testing
- Create user stories, UAT documents, and process scenarios
- Ensure developed solutions meet business requirements and user expectations
- Develop/ improve existing automation policies, standards, and templates
- Manage Knowledge Base for automation projects
- Stay in touch and Implement market best practices for AI/Low Code/RPA/IDP frameworks
Requirements
- 5-7 years in automation projects as business analyst/data scientist/PM
- Preferred Experience with AI/agentic AI projects and machine learning implementations
- Previous experience with RPA, application builds, IDP projects
- Global Business Services or transversal role experience preferred
- Understanding of technologies required rather than hands-on development
- Preferred previous experience with RPA platforms (Automation Anywhere preferred, Blue Prism, UiPath etc)
- Microsoft Power Automate and Power Platform
- AI frameworks and platforms eg Amazon Bedrock
- IDP platforms (ABBYY, Kofax) and programming languages (Python, SQL)
- Data analytics tools (PowerBI)
- Big data platforms (Datalake, Snowflake) and enterprise systems (SAP, Workday, Coupa, Salesforce)
- Strong collaboration skills with technical development teams
- Preferred previous experience in Finance (A2R, P2P, O2C), HRS, Procurement, M&S, Supply Chain, Commercial Operations, Clinical Trials, Regulatory Affairs, Pharmacovigilance, Quality, R&D, Medical Affairs
- Process assessment and modeling techniques
- Cross-functional, multi-geography collaboration skills
- Professional certification (PMI-CPMAI , PMP, CAPM, Prince2) preferred
- Agile/Scrum methodology experience
- PM tools proficiency (Jira, Confluence)
- Multi-project management and risk mitigation expertise
- Requirements gathering and technology recommendation abilities
- Strong communication and presentation skills across organizational levels
- Ability to explain complex concepts to non-technical stakeholders
- Delivery-focused with problem-solving mindset
- Stakeholder management and influence without authority
- Continuous learning mindset
- Fluent English required.
Benefits
- Flexible working support
- Diverse work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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