Marketing Operations Manager optimizing global demand generation for Trackforce, the leading SaaS in physical security workforce management.
About the role
- Marketing Operations & Compliance Lead enhancing Sanofi's marketing strategy execution through optimized content operations and compliance. Collaborates with local teams to build a compliant and efficient content engine.
Responsibilities
- Lead the end-to-end optimization of global marketing operations, from content ideation through approval and deployment.
- Define, document, and scale repeatable workflows that increase efficiency, reduce cycle times, and enable faster market activation.
- Partner with AICE and GTMC teams to integrate automation tools, metadata standards, and content management best practices.
- Monitor and continuously improve operational KPIs, identifying areas for simplification or automation.
- Collaborate closely with local Medical, Legal, and Regulatory (MLR) teams to streamline review and approval processes while maintaining full compliance with all standards and requirements.
- Develop and promote global content governance frameworks that balance innovation with risk management.
- Ensure systems and processes are audit-ready and aligned with regional regulatory environments.
- Anticipate and mitigate compliance risks through proactive monitoring, documentation, and issue resolution.
- Partner with global, regional, and local marketing teams to ensure alignment between strategy, content operations, and compliance.
- Support the rollout of content workflows and enablement initiatives, ensuring new tools and processes are effectively adopted.
Requirements
- Bachelor’s or Master’s degree in Marketing, Communications, English, Design, or a related field; advanced degree preferred.
- Proven agency experience with deep understanding of content development, creative production workflows, and client/MLR collaboration.
- 7+ years of experience managing end-to-end content operations — from ideation and copywriting to localization and deployment.
- Strong copywriting skills with the ability to assess and guide messaging for clarity, accuracy, and compliance.
- Expertise in content management systems (e.g., Veeva PromoMats, DAMs), metadata, and approval workflows.
- Demonstrated experience building or optimizing marketing operations processes in complex, matrixed organizations.
- Strong knowledge of pharmaceutical marketing compliance and regulatory review processes (MLR/RC).
- Excellent communication and stakeholder management skills across creative, regulatory, and business functions.
- Highly organized and detail-oriented with strong problem-solving and prioritization capabilities.
- Fluency in English required; proficiency in French is a plus.
Benefits
- Employees may be eligible to participate in Company employee benefit programs.
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