Senior IT Support Analyst providing systems/application support for a leading financial institution. Managing complex applications and mentoring others in a hybrid work environment.
About the role
- Applications Support Technician at Sanford Health providing routine healthcare information system support and analyzing application workflow improvements. Requires strong analytical and communication skills with a focus on team collaboration.
Responsibilities
- Performs routine healthcare information system and application support
- Utilizes analytical skills and experiences to investigate or escalate support issues
- May assist in the creation and maintenance of training documentation
- Incorporates appropriate presentation techniques to support and/or lead training sessions
- Researches, analyzes and makes recommendations for application work flow improvements
- Creates and analyzes reports created using multiple reporting mechanisms
- Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs
- Promotes and participates in a team approach
- Must be comfortable managing change with excellent problem solving skills
- Requires time management and prioritization of tasks on a daily basis
Requirements
- Associate's degree required
- Bachelor's degree preferred
- Four years of relevant experience in a large healthcare facility preferred
- No clinical license required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred
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