Systems Support Technician solving IT - related issues for GT Motive in a collaborative environment. Responsibilities include hardware maintenance, software installation, and ticketing system management.
About the role
- Junior Support Analyst ensuring efficient technical support to users of technological systems at Simova. Focused on incident resolution, service continuity, and user documentation.
Responsibilities
- Technical assistance and support.
- Troubleshooting and problem resolution.
- Documentation and standardization.
- User and client relations.
- Continuous improvement.
Requirements
- Bachelor's degree completed or in progress in: Information Systems, Systems Analysis and Development, Computer Science, or related fields.
- Experience with Service Desk tools.
- Experience with Movidesk (a plus).
- Basic knowledge of databases.
- Understanding of code structure and programming logic.
- Basic knowledge of programming languages.
Benefits
- Salary advance
- Health insurance
- Dental insurance
- Parking
- Life insurance
- Meal allowance
- Fuel allowance
- Meal voucher
- Transportation voucher
- Childcare assistance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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