Sales Enablement Specialist at SugarCRM helping to build and scale sales enablement functions. Collaborating with sales, marketing, and partnerships to manage enablement programs and infrastructure.
About the role
- Senior Success Guide at Salesforce blending product knowledge and consultative engagement. Drive customer adoption and outcomes through collaboration and solution development.
Responsibilities
- Engage with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions
- Deliver org health assessments by reviewing challenges, analyzing performance and customizations
- Deliver advanced security assessments for customers, identifying risks across key domains
- Collaborate with architects, developers, and stakeholders to design scalable, secure, and high-performing solutions
- Lead interactive demos, proof-of-concepts, and collaborative solution-building sessions
- Build and co-develop solution components with customers to ensure faster return on value
- Deliver expert coaching sessions that provide prescriptive recommendations, best practices, and technical guidance tailored to customer needs
- Provide product education, technical advice, and adoption guidance to ensure customers achieve their business outcomes
- Act as a Subject Matter Expert (SME) for Salescloud
- Partner with Guide Leadership to design and deliver training programs that build team skills and maturity
- Generate positive feedback from customers, internal teams, and leadership
Requirements
- Minimum 5 years of development experience in the Salesforce ecosystem
- Relevant Salesforce certifications including: Required - Salesforce Certified Platform Developer2
- Hands-on expertise in sales Cloud capabilities such as Sales Cloud Digital Engagement, Sales Cloud Voice
- Experience in developing custom solutions in Salesforce Lightning using LWC and Apex
- Proficient in front-end technologies like HTML, JavaScript, and CSS
- Familiar with data integration tools, integrating Salesforce with various business systems
- Strong knowledge of SQL, SOQL, Java, JavaScript, SLDS, and custom CSS
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Experience with platform security capabilities (TLS, SSL)
- Experience in building scalable solutions using Visualforce, Apex, Web Services, and APIs
- Expertise in Salesforce Flows, Process Builder and advanced declarative automation tools
- Experience handling large data volumes, data migration (Data Loader, ETL tools), and performance optimization in Salesforce
- Ability to collaborate with architects, developers, admins, and business stakeholders
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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