Customer Success Account Manager responsible for managing client relationships and driving product adoption in a SaaS context. Focusing on client satisfaction and retention metrics while collaborating cross - functionally.
About the role
- Account Manager focusing on field sales in Milton Keynes, Luton, Aylesbury, and High Wycombe. Join a diverse sales team to provide tailored solutions for various industries.
Responsibilities
- Spending a part of your time 'on the road', you will be the key point of contact for our customers covering an area encompassing Milton Keynes, Luton, Aylesbury and High Wycombe.
- Identify and target revenue potential within your portfolio.
- Producing robust business plans that exceed sales and profit targets.
- Building a detailed understanding of the customers, markets, and competitors.
- Maintain and upkeep accurate customer records.
- Building coalitions across the business to support the delivery of sales targets including with the internal account managers.
Requirements
- Experience in a field-based sales role with account management responsibilities and exposure to working to KPIs and targets.
- You are open-minded, possessing the ability and wiliness to embrace change.
- Someone who takes a solution-led approach to their work.
- You possess a proven ability in strategic thinking and planning.
- You are an excellent relationship builder.
- Strong communication and interpersonal skills.
- Any Salesforce CRM or B2B experience would be a bonus!
- A driving licence is essential!
Benefits
- Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
- Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
- Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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