Hybrid Customer Service Representative

Posted 6 days ago

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About the role

  • Customer Service Representative facilitating orders and resolving issues to enhance customer experience. Promoting value add services and ensuring high-quality order standards.

Responsibilities

  • Provide exceptional service for customers
  • Facilitate orders and resolve issues
  • Champion service excellence belief
  • Ensure orders are captured with high quality standards
  • Resolve customer issues cross-functionally
  • Navigate websites and promote value add services
  • Provide quote information to customers

Requirements

  • High school diploma or general education degree (GED)
  • 1-2 years related experience and/or training, or equivalent combination of education and experience
  • Excellent Customer Service skills
  • Experience of working cross-functionally
  • Strong written/verbal communication skills
  • High attention to detail
  • Highly organized and able to multi-task and prioritize own workloads

Benefits

  • Health benefits
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Customer Service Representative

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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