Intern in Customer Service supporting contract management and order processing in a global company. Engaging in diverse teams and improving customer service capabilities.
About the role
- Sachbearbeiter im Customer Service bei Promostore, einem führenden Werbeartikel-Dienstleister in Deutschland. Verantwortlich für Kundenberatung, Auftragseingänge und Kommunikation mit Lieferanten.
Responsibilities
- Processing incoming orders and tracking their status
- Preparing and following up on quotations
- Supporting and advising customers and suppliers
- Telephone and written communication with suppliers and customers
- Maintaining and entering master data
- Issuing credit notes and handling complaints
Requirements
- Completed commercial vocational training, ideally in wholesale and foreign trade
- Outgoing personality and enjoyment of telephone communication
- Reliable, structured and service-oriented way of working
- Confident user of Microsoft Office applications
- Friendly and professional manner — in writing and on the phone
Benefits
- 30 days annual leave & flexible working hours
- Attractive performance bonus scheme
- Comprehensive onboarding by experienced colleagues
- Support for your personal and professional development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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