Retail Sales Consultant role at Telstra enhancing customer experience through tech solutions. Collaborate with team to meet sales targets in a dynamic retail environment.
About the role
- Customer Support Agent assisting customers with web hosting services for a startup in Austria. Engaging in product support, inquiries across various communication channels, and product development.
Responsibilities
- Product and general support for our web hosting and domain customers
- Handling customer inquiries via phone, chat, and email
- Product testing and active participation in product development
- Building and maintaining a comprehensive knowledge base
Requirements
- You have prior experience in customer support
- Proactive attitude, strong problem-solving skills, and customer focus
- Fluent German and English, both written and spoken
- EU citizenship or valid work authorization for the EU
Benefits
- Remote work policy
- Flexible working hours (flexitime)
- Excellent working environment (IT equipment and office facilities)
- Appreciative company culture
- Training and professional development (courses / workshops)
- Active involvement in shaping the company’s development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in - store.
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