Front Office Manager at JUFA Hotels overseeing reception operations and guest management. Leading the team and ensuring high service standards in Salzburg, Austria.
About the role
- Administrative Assistant providing onsite support for Boston office. Responsible for office management and supporting executive team.
Responsibilities
- Maintain an efficient stock of office and pantry supplies, proactively ordering and restocking as necessary to support daily operations and special events.
- Develop and implement office policies and procedures (i.e. reserving conference rooms, requesting access badges) that align with company standards, ensuring consistent adherence across all teams.
- Manage incoming and outgoing mail, courier services, and deliveries.
- Monitor office cleanliness and liaise with building cleaning staff to ensure a tidy environment.
- Greet visitors, clients, and employees, ensuring a welcoming and professional environment.
- Coordinate and support all aspects of onsite meetings, including room reservations, set-up, catering, technology needs, and receiving visitors and/or vendors as needed to ensure an organized and efficient experience for all participants.
- Provide refreshments and ensure meeting rooms are clean and equipped.
- Assist with planning and coordinating onsite and virtual meetings, events, and team activities.
- Coordinate with the building to notify security of upcoming visitors and guests and create access badges for the Boston-based office team.
- Serve as the point of contact for any building or maintenance needs, coordinating with vendors and service providers to resolve issues efficiently.
- Handle expense reports, purchase orders, and invoice processing in a timely and accurate manner.
- Maintain confidentiality and handle sensitive information with professionalism and discretion.
- Anticipate the needs of the executive team and proactively offer support to ensure smooth operations.
Requirements
- Ability to work part-time (up to 25 hours), onsite 2-3 days each week, and as needed.
- Bachelor’s degree or equivalent experience in business administration, human resources or a related field.
- Exceptional organizational skills and ability to multitask effectively in a fast-paced environment.
- Strong interpersonal and communication skills, with a high level of professionalism and a friendly, people-oriented demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with video and audio-conferencing tools (i.e. Microsoft Teams, Zoom).
- Ability to prioritize tasks with a calm and proactive approach.
- Experience using Concur for expense reimbursements is preferred.
Benefits
- Equal employment opportunities
- Prohibits discrimination and harassment of any type
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Front Office Manager at JUFA Hotels leading the Front Office team with a focus on customer service. Managing guest experiences and optimizing operational processes for excellence in service delivery.
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