Lead Technology Business Systems Consultant focusing on strategic initiatives in consumer lending operations for Wells Fargo. Drives solutions in contact center voice technology with cross - functional teams.
About the role
- Director of Business Operations leading and executing B2B strategies at ReUp Education. Focused on sales operations, team scalability, and strategic partnerships for growth.
Responsibilities
- Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals.
- Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects.
- Partner with marketing teams to ensure consistent messaging and storytelling across all B2B channels.
- Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently.
- Lead the planning and operational execution of ReUp’s participation in national and state events and conferences.
- Collaborate across teams to define objectives, manage budgets, and oversee logistics.
- Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources.
- Develop frameworks for planning, execution, and measurement to ensure timely and successful delivery of critical projects.
- Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation.
- Facilitate communication and collaboration to drive efficiency and accountability across teams.
- Manage and optimize CRM platforms and related business systems to ensure data accuracy, usability, and insights.
- Partner with IT and analytics teams to improve tools and reporting capabilities that drive decision-making and prioritization.
- Recruit, mentor, and lead a team of professionals.
- Foster a culture of collaboration, accountability, and continuous improvement while developing team members’ professional growth and leadership potential.
- Oversee external PR and media agency relationships to drive key sales and renewal goals with a focus on states.
- Serve as the internal coordinator for key business partnerships that expand the company’s reach and drive business development.
- Work with relationship owners internally to set and execute on goals.
- Oversee the planning and execution of thought leadership initiatives, including white papers, speaking engagements, and industry collaborations.
- Partner with internal subject matter experts to position the organization as an industry leader and trusted authority.
- Oversee the collection, analysis, and dissemination of business intelligence to guide strategic decisions.
Requirements
- Bachelor’s degree or above
- 7+ years of professional experience in operations and project management, with at least 2–3 years managing growing teams.
- Strong project management skills and comfort operating in a fast-paced, cross-functional environment.
- Proficiency in tools (e.g., Asana; Jira; Salesforce) and collaboration platforms (e.g., Google Workspace, Slack; Confluence).
- Data-driven decision maker with a strong analytical mindset and experience setting up and managing data sets.
- Proven ability to scale and build processes, lead change management initiatives and implement cross-functional improvements.
- Excellent interpersonal, communication, and relationship-building skills.
Benefits
- Medical, dental, and vision insurance for employees
- Company paid short-term disability, long-term disability, and life insurance for employee
- Flexible time off and remote/hybrid work opportunity
- Up to 80 hours of dedicated sick time annually to support your well-being and work-life balance
- 16 paid holidays per year (including the last week of the calendar year)
- Company wellness days (2 per year)
- Day of Service (Paid day for volunteering)
- 401(k) plan
- Paid parental leave (12 weeks primary parental leave, 6 weeks secondary parental leave)
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