Senior UX Researcher improving user experience on SaaS B2B platform at Once For All. Collaborating with cross-functional teams to enhance product usability and user satisfaction
Responsibilities
Lead user research to inform product decisions and optimize the experience on a B2B SaaS platform
Identify, structure, and prioritize UX research questions and problems
Design and oversee qualitative and quantitative user studies
Analyze and synthesize research data to produce actionable insights
Collaborate with Product Managers, Product Designers, and business teams
Contribute to the continuous improvement of the user experience across the entire product lifecycle
Help establish UX research processes and support teams in adopting them
Requirements
At least 5 years of experience in user research
Proficient in Figma and prototyping tools
Fluent English required
Significant experience working on B2B SaaS products
Strong communication skills and ability to proactively propose solutions and recommendations
Ability to work remotely and manage time effectively
Benefits
Meal vouchers (face value €9) with 56% employer contribution
Option to work remotely 2 days per week after demonstrating autonomy in the role
Inclusive environment; signatory of the Diversity Charter
Monthly company events, annual seminars, and internal initiatives
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