Head of User Research leading and mentoring teams to conduct user research for product strategies. Shaping user - centered solutions and enhancing overall user experience through deep insights.
About the role
- Senior UX Researcher improving user experience on SaaS B2B platform at Once For All. Collaborating with cross-functional teams to enhance product usability and user satisfaction
Responsibilities
- Lead user research to inform product decisions and optimize the experience on a B2B SaaS platform
- Identify, structure, and prioritize UX research questions and problems
- Design and oversee qualitative and quantitative user studies
- Analyze and synthesize research data to produce actionable insights
- Collaborate with Product Managers, Product Designers, and business teams
- Contribute to the continuous improvement of the user experience across the entire product lifecycle
- Help establish UX research processes and support teams in adopting them
Requirements
- At least 5 years of experience in user research
- Proficient in Figma and prototyping tools
- Fluent English required
- Significant experience working on B2B SaaS products
- Strong communication skills and ability to proactively propose solutions and recommendations
- Ability to work remotely and manage time effectively
Benefits
- Meal vouchers (face value €9) with 56% employer contribution
- Option to work remotely 2 days per week after demonstrating autonomy in the role
- Inclusive environment; signatory of the Diversity Charter
- Monthly company events, annual seminars, and internal initiatives
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